Privacy policy
This policy explains how Rayvik handles information in our iOS app, website, and beta waitlist.
Rayvik iOS app
Your account and conversations
When you use Sign in with Apple, we receive an account identifier and the name and email address you choose to share, which may be an Apple private relay address. We do not receive your Apple password.
We keep the information you provide to Rayvik’s AI coach, such as your goals, training preferences, how you feel, and any injuries you mention, along with your conversations and training plans. This helps Rayvik remember relevant context and adapt your training over time.
Apple Health
With your permission, Rayvik reads available Apple Health data to personalize your training and recovery:
- Runs and activity: distance, pace, duration, heart rate, running form, steps, energy use, and workout route information.
- Sleep and recovery: sleep, heart-rate variability, resting heart rate, breathing rate, and VO₂ max.
- Body information: age or date of birth, sex, height, and weight.
Rayvik currently reads this data without writing records to Apple Health.
AI coaching
Rayvik prepares workout and sleep summaries on your device. For AI coaching, your messages and relevant health and training information are processed on our servers and by third-party AI service providers to generate replies, post-run feedback, and training adjustments. Automatic coaching may also involve syncing and processing data in the background.
Notifications and app reliability
If you enable notifications, we use a device notification identifier to deliver coaching updates and reminders. We also use limited technical and usage information to improve app reliability. These usage reports do not include health measurements or the content of your conversations.
Website and beta waitlist
When you join our waitlist or contact us, we receive the information you provide, such as your email address, phone and watch preferences, and your message. We use it to manage beta access and respond to you.
We also collect limited website usage and technical information to improve the site and keep it secure.
Service providers
We use service providers to help with hosting, account sign-in, AI coaching, analytics, notifications, and support. Information is shared for these purposes.
We may also disclose information when required by law or when necessary to protect our users and the service. We do not sell your personal information or use Apple Health data for advertising.
Your choices and data retention
You can change Apple Health access and notifications at any time in your device settings. Turning off Apple Health access stops future reads of those data types; it does not automatically delete information already processed by Rayvik.
We keep personal information for as long as reasonably needed for the purposes described in this policy. To request access, corrections, or deletion of your account or information, or to leave the waitlist, email hey@rayvik.app. Some information may need to remain for a limited period in backups or to meet legal obligations. Deleting Rayvik information does not delete your original records in Apple Health.
Age requirement
Rayvik is intended for people aged 18 or over. We do not knowingly collect personal information from anyone under 18. Contact us if you believe someone under 18 has provided information so we can address it.
Updates and contact
We will keep this page up to date as Rayvik changes. If a change materially affects how we use your information, we will provide notice and request consent where required. For privacy questions or requests, contact hey@rayvik.app.
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